Secret Site Map
Wednesday, April 01, 2015

Home News Batzner Holds Annual Roach Race

Batzner Holds Annual Roach Race

News Coverage

This year’s race included a donation to the Ronald McDonald House.

| October 9, 2012

NEW BERLIN, Wis. — Those fabulous Madagascar Hissing Cockroaches did it again! They raced in New Berlin, Wis., on Oct. 2., at the Batzner Pest Management home office. It was their 12th consecutive year and this time the Ronald McDonald House Charities of Eastern Wisconsin benefited from the unique event.

Jerry Batzner, president of the company bearing his family name, said that selecting the Ronald McDonald House to be the recipient of a company donation this year was “another part of this celebration.”

According to Batzner, one of his company's customer service employees, Sandy Busalacchi, is a dedicated volunteer with the Ronald McDonald House. Her personal connection with the nonprofit, which provides families of ill and injured children a place to stay during the hospital treatment of their children, played an important role in the decision to donate money to help the Ronald McDonald House cause.

On racing day, Batzner Pest Management customer service employees comprised nine teams and each team chose their favorite roach from their collection. “Hissing Hank”, AKA Curtiss Duensing, a personable and outgoing Batzner employee wearing a cockroach costume, was the enthusiastic MC .

The roaches, urged by their respective teams sped along a customized, 8-foot track built especially for the race by Chris Venuti, Batzner marketing manager. “Prizes were awarded to the winning team, but even better, the company made a generous donation to the Ronald McDonald House in their names,” Batzner said.

Customer Service Week allows the company to recognize the important contributions made by their customer service professionals. Along with the race, the schedule of events for the week-long occasion included a staff cook-out, a number of “shout out” forms posted around their offices recognizing individual employees for providing extraordinary customer service on a daily basis, as well as theme games and puzzles.

"This event is not just an excuse for us to throw a party," Batzner added. Customer Service Week, which began in 1988, is a national event recognizing the importance of customer service and honoring the people who practice it.

“We’re extremely proud of our own customer service people and are happy to recognize them for their valuable contributions to our organization. "

As it has in previous years, the Madagascar Hissing Cockroach race attracted local radio, TV, and print media to cover the event.

Top news

Pair of Destructive Termites Create New Hybrid Colonies

Two of the most destructive termite species in the world are now swarming simultaneously in South Florida, creating hybrid colonies that grow quickly and have the potential to migrate to other states.

Truly Nolen Promotes Scarlett Nolen

Scarlett Nolen, daughter of Truly Nolen, has been promoted to coaching and retention coordinator.

UF/IFAS Grad Student Wins Prize for Mosquito Trap Research

Casey Parker recently won the ONE WORLD competition, organized by the UF College of Agricultural and Life Sciences Challenge 2050 Project in conjunction with the Syngenta Good Growth Plan.

California Cities Top List of Terminix's 20 Most Termite-Ridden Cities

Terminix released its annual ranking of the most termite-infested cities in the country. Cities in California and Texas dominated the list, earning six of the top 10 spots.

Newly Published Book Explores History of Bed Bugs

Science journalist Brooke Borel has penned ‘Infested: How the Bed Bug Infiltrated Our Bedrooms and Took Over the World,’ a look at the biological and cultural histories of these amazingly adaptive insects.

x