The races, held on Oct. 10, highlighted National Customer Service Week celebrations at Batzner Services.
NEW BERLIN, Wis. — On Oct. 10, Batzner Services continued its long-standing tradition of racing its Madagascar Hissing Cockroaches as part of the company’s Customer Service Week celebratory activities.
This year’s event marked the 13th Annual “Running of the Roaches” at Batzner, and it once again drew wide press coverage, including a story picked up by the Associated Press. Previous year’s races have garnered local and even national attention by making the ESPN “Top Ten Sporting Events of the Week.”
Employees were divided into nine teams and cheered on their cockroach representative as they raced down the custom-built eight-foot-long track. But the roach races are more than just fun for Batzner employees. The company makes a $500 charitable donation on behalf of the winning team and has selected Fisher House Foundation as this year’s recipient. Fisher Houses provide a “home away from home” for families of patients receiving medical care at major military and VA medical centers. In 2012, Fisher Houses served over 19,000 families, saving them more than $30 million in lodging, food and transportation.
“Each year, Batzner devotes an entire week recognizing our dedicated employees that go above and beyond providing the Legendary Service that is the very core of our company. That’s why Customer Service Week is such an important tradition here at Batzner Services.” says Batzner Services President and CEO Jerry Batzner. “This year, we are thrilled to put our support behind the Fisher House Foundation with a monetary donation. It reflects the ongoing dedication we have at Batzner Services to show our gratitude to those men and women who have served our country.”