It’s a list most everyone would like to be on: “The 25 Most Influential People in the Industry.” Some of these men and women you may know while others (although it’s highly unlikely) may be new to you
Professional Products & Services, Van Waters & Rogers,Austin, Texas
As the "point man" for the industry’s largest product distributor, John Bolanos wields considerable power throughout the industry. The affable 23-year-veteran of Van Waters & Rogers serves as vice-president of Professional Products & Services, the company’s specialty chemical business unit that services the structural pest control, public health, turf and specialty agricultural markets. Bolanos replaced Bevan Cates, who recently retired earlier this year after 28 years of service to the company.
Specialty Products Business, FMC Corporation, Philadelphia, Pa.
Jim Collins, with nearly three decades of chemical company experience, directs the worldwide marketing of FMC products in the structural pest control, turf and ornamental and public health segments. A graduate of Iona College who served in the U.S. Navy as a special amphibious forces combat officer in Vietnam, Collins has played a key role in the company’s longtime support of NPMA Legislative Day, which draws hundreds of pest management professionals to Washington, D.C., to lobby their elected representatives.
RMC Pest Management Consulting, Richmond, Ind.
Introduced to the industry as a service technician while securing an advanced degree in entomology, Bobby Corrigan went on to serve 16 years as a faculty member at Purdue University, which included directing the esteemed Purdue University Pest Control Conference. In 1996 Corrigan formed his own consulting firm, RMC Pest Management Consulting, through which he counsels a diverse clientele, including Fortune 500 companies, on matters of structural pest control. Since forming his own business, Corrigan has arguably become the most widely sought after independent industry consultant. Corrigan, who earned a Ph.D. in entomology from Purdue, is a frequent industry speaker and writes a monthly vertebrate pest column for PCT magazine.
"Bobby is truly one of the few who has spent his entire career working every day to make the pest control industry a better profession for those of us in urban pest management, and for those who benefit from the services the industry provides," says Dr. Gary Bennett, coordinator, Center For Urban and Industrial Pest Management, Purdue University.
President, Rose Exterminator,
The consummate industry insider, Judy Dold’s perspective on industry issues is often highly sought after by industry associations, manufacturers and PCOs alike. A frequent speaker and contributor to a variety of industry programs and meetings, Dold’s forward thinking has earned her national respect. A former teacher, Dold started with Rose Exterminator as a branch manager and helped turn a struggling branch around with deft people skills and an innovative management style. An active participant in the National Pest Management Association, Dold has held a number of prominent national positions including serving as NPMA’s treasurer, 1998-1999. Dold is currently the organ-ization’s president-elect and will begin her term as NPMA president next year.
Executive Director, Certified Pest Control Operators of Florida,
After years as owner of Aim Pest Control, Ft. Lauderdale, Fla., Mel Edelstein felt a need for increased representation of the pest control industry in his state and in 1994 helped establish the Certified Pest Control Operators of Florida (CPCO). The move was a risky one considering Florida already had a strong association — the Florida Pest Control Association (FPCA). However, in just six years, CPCO has grown from 10 founding members to one of the largest state associations in the nation with 1,750 members. Through Edelstein’s leadership, CPCO became a leading lobbyist for the industry among Florida regulators and legislators. In July, Edelstein played an important role in combining four of Florida’s pest control associations into a new organization, the Florida Professional Applicators Alliance, for the purpose of presenting a unified voice for the industry to regulators and legislators in the state.
Structural Pest Control Division, North Carolina Department of Agriculture and Consumer Services, Raleigh, N.C.
Carl Falco is an advocate for consumers as director for the structural pest control division, North Carolina Department of Agriculture and Consumer Services. The Division’s primary purpose is to protect the health and safety of the public and the environment by regulating the structural pest control industry and the pesticide products used. What that mouthful of words means is that he regulates the structural pest control industry in pest-conducive North Carolina. He also serves as the secretary of the North Carolina Structural Pest Control Committee and is former president of the Association of Structural Pest Control Regulatory Officials (ASPCRO). One of the most outspoken state regulatory officials in the industry today, Falco is consistently called upon to speak at meetings and he delivers his opinions directly.
President and CEO
GIE Media, Cleveland, Ohio
Although uncomfortable in the spotlight, Richard Foster, president and CEO of GIE Media, is one of the most influential "behind the scenes" members of the pest control industry. After purchasing Pest Control Technology magazine in 1980, the self-made entrepreneur embarked on an aggressive campaign to grow his company’s market reach and influence with the goal of contributing to the long-term growth and development of the industry. Foster’s most enduring industry accomplishment during a career that spans more than 25 years is his decision to purchase of the publication rights to the Mallis Handbook of Pest Control, resulting in the publication of the seventh and eighth editions of this essential reference book.
Dan Moreland, publisher of the PCT Media Group, has been with the magazine since Foster purchased PCT in 1980. He has covered such stories as the banning of chlordane, continued industry consolidation and the recent EPA/Dow AgroSciences decision regarding chlorpyrifos. Industry insiders trust him enough to consistently give him "scoop" about the industry, both on and off the record. Moreland’s industry knowledge is second to none.
AMF Consulting, Farmingdale, N.Y.
Known to many as the speaker who dresses up like a bug, Austin Frishman is one of the industry’s most well-known consultants, speakers and teachers. Frishman averages more than 60 presentations per year — all to packed rooms. Perhaps the reason for Frishman’s appeal to so many is his long-standing commitment to the industry. PCOs and manufacturers alike listen to him. His hands-on attitude has made his a voice that most everyone listens to when new products are launched. In addition, he has continuously acted as a steward for the industry, from speaking to doctors about cockroaches and asthma to making appearances on national TV shows. Additionally, Frishman served as director of the structural pest control program, State University of New York at Farmingdale, from 1967 to 1990. Frishman also writes a monthly column for Pest Control magazine.
Government/Public Affairs, Licensee Relations and Technical Services, Terminix
International, Memphis, Tenn.
One of the few to make it to this year’s list from PCT’s 1993’s list (see story on page 32), Norm Goldenberg is as well respected and well known in the pest control industry as anyone today. As former president of the National Pest Management Association, member of Responsible Industry for a Sound Environment, former president of the Florida Pest Control Association, member of the Professional Lawn Care Association of America, a board certified entomologist and member of the Industry Awareness Council Executive Committee, he is also one of the most involved in the industry. Goldenberg’s deep market relationships have played a key role in fueling Terminix’s aggressive acquisitions strategies in recent years.
Senior Technical Manager,
Orkin Pest Control, Atlanta, Ga.
Involved in the pest control industry for nearly 40 years, Paul Hardy is one of the industry’s foremost technical gurus, particularly in the area of wood-destroying insects. Though he keeps a relatively low profile, Hardy is well known in the industry’s top circles for his "real-world" information of practical value in the field. Hardy is credited with playing a role in the development of many of the termite tools used today, including the use of foam application systems; the enhancement of B&G’s VersaTool; the concept of perimeter defense system, a treatment regimen that has became a model for the industry; and field testing that aided the development of termite bait systems. A tireless devotee to training, Hardy has educated thousands of pest management professionals inside and outside of Orkin, delivered numerous presentations at industry conventions and seminars and has published several technical articles in both PCT and Service Technician magazine.
Manager of Technical Services,
Terminix International, Memphis, Tenn.
The industry’s most prolific writer, few industry professionals have not, at least once, read a publication authored by Stoy Hedges. At the top of the knowledge chain for the industry’s largest pest control operation, Terminix, Hedges has encountered a diverse array of pests across the nation, which provide the content for the more than 120 industry articles and publications he’s produced. In addition to developing the comprehensive Basic Training Program for Terminix, Hedges serves as the in-house pest "answer man" for the more than 4,000 Terminix technicians. "He’s the eyes and ears for Terminix in getting information to and from the field," says Ed Phelan, vice president, service and quality assurance, Terminix. Hedges has conducted training seminars at many industry events, as well appearing on television programs for CNN, HGTV and the Discovery Channel.
ABC Pest Control and Lawn Services, Austin, Texas
The foremost member of the industry’s new guard, Bobby Jenkins has combined innovative leadership and old school values to build upon one of the industry’s most successful family operations. Like his father, Robert Jenkins Sr., Bobby Jenkins has taken an active role in industry-wide organizations. Jenkins has served as president of the Texas Pest Control Association (TPCA) and in a number of committee positions with NPMA, including chairing the association’s Leadership Development Group. "Bobby’s people and leadership skills, and his dedication to the industry, have made him one of the most respected PCOs in the state," said Beth Brooks, executive director, TPCA.
USDA Forest Service, Starkville, Miss.
A powerful influence in the termite control market, Brad Kard tests the termite control active ingredients that may one day make or break a termiticide manufacturer. Working at various field research sites around the country, Kard tests proposed termite control products to determine if they will successfully control termites for a least five years. If so, the product moves one step closer to registration. Kard walks a fine line between being cooperative with, yet unbiased towards, manufacturers who spend millions of dollars developing new termite control products. Kard is often also called upon to present termiticide testing data around the country at various pest control meetings.
Vice President and General Manager,
Western Exterminator Co., Irvine, Calif.
As chairman of NPMA’s Government Affairs Committee for the past decade, Mike Katz has probably extended more effort than any other PCO in the area of presenting the industry’s story to regulatory and government officials across the nation. "He’s provided the wisdom and leadership to keep us on the right course," said Bob Rosenberg, director of government affairs, NPMA. In addition to his involvement in industry-wide lobbying, Katz has helped build Western Exterminator Co. into one of the West Coast’s largest and most innovative independent pest control firms.
National Pest Management Association, Dunn Loring, Va.
The head man at the industry’s only national association, Rob Lederer wields considerable influence over the pest control market. A life-long association management professional who has directed associations in a number of industries, Lederer has particularly focused on growing the association and industry as a whole through increased marketing efforts. In 1997, Lederer was instrumental in forming and launching the Industry Awareness Council (now called the Professional Pest Management Alliance) to create a public awareness campaign for pest control, much like the "Got Milk" campaigns launched for the dairy industry. Though the campaign has yet to be launched in full, NPMA made a "public awareness" appearance earlier this year on NBC’s Today Show and has received editorial coverage in the Wall Street Journal.
President and CEO,
Massey Services Inc., Maitland, Fla.
Early in his career Harvey Massey displayed signs of his talents for leadership and business strategy, and, at the age of 32, became the youngest vice-president in Orkin history. In 1985, after successful terms with both Orkin and Terminix, Harvey Massey purchased his own pest control firm and promptly grew the operation from $3.9 million to $35 million in less than five years. Today, Massey Services has 36 offices in Florida and Georgia and serves more than 100,000 customers. Recognized for his business acumen and industry commitment, Massey was selected to spearhead NPMA’s Industry Awareness Council (now called the Professional Pest Management Alliance), which aims at improving public perception and growing the overall market size for the industry.
Aventis Environmental Science, Montvale, N.J.
As vice-president of Professional Products for Aventis Environmental Science, one of the industry’s leading basic manufacturers, Mike McDermott is a man on the move. Before accepting his current position, this accomplished finance and marketing professional served as Business Group Director for AgrEvo Environmental Health prior to the company’s merger with Rhone-Poulenc. McDermott, a certified public accountant who earned his MBA in marketing from Fairleigh Dickinson University, serves on the board of directors of RISE, Responsible Industry for a Sound Environment and is the chairman of the planning and programs committee for the organization.
Pest Control Magazine, Cleveland, Ohio
One of the most readily recognizable faces in the pest control industry, Jerry Mix is publisher of Pest Control magazine, one of two monthly trade magazines distributed nationally to PCOs. The six-foot, six-inch former Ohio University basketball player joined the magazine in 1982, serving as editor-in-chief before being named publisher several years later. Mix is a fixture at industry trade shows and educational events and co-chairman of the UPF&DA Public Relations Committee.
Michael F. Potter
Urban Extension Entomologist,
University of Kentucky, Lexington, Ky.
As an extension entomologist with the University of Kentucky, Mike Potter spends most of his time training, educating and assisting a diverse group of clientele, including homeowners; health care, public housing, school and regulatory officials; consumer protection agencies and, especially, the structural pest control industry. One of the most visible and outspoken industry academics, Potter has gained notoriety for "real-world" research and advice of practical value to structural pest control operators. Potter earned his master’s and Ph.D. in entomology with a specialization in IPM from the University of Arizona. He also has served in the manufacturer side of the industry as a research entomologist and on the PCO side as national technical director for Orkin from 1988 to 1991.
George Rambo Consulting Services (GRCS), Herndon, Va.
With a reputation for telling it straight, George Rambo’s insight into industry issues are held in high esteem by both PCOs and manufacturers, many of which he serves via his consulting business. Through GRCS, Rambo has conducted training and development programs for pest control firms, as well as developed IPM programs for the industry. Rambo, a board certified entomologist and recipient of a Ph.D. from the University of Maryland, often performs field research with new products for manufacturers. Before opening his consulting firm, he served in a variety of roles, including entomologist, Maryland Department of Agriculture, Office of Pesticide Regulations; technical director, NPCA; and technical specialist, Terminix International.
Oldham Chemicals Co., Memphis, Tenn.
Tommy Reeves’ outgoing personality and laid-back demeanor belie a business toughness that allows this longtime regional distributor to compete successfully against a number of much larger competitors — one way he differentiates himself from those competitors is that he specializes in catering to small PCOs. His deep personal relationships with PCOs throughout the South and Southeast are critical to the company’s success, which was formed in 1966 by Millard Oldham and his wife, Ada. Reeves, one of the most successful lawyers in Memphis before joining his wife’s family business, is also a key member of two powerful industry trade groups — UPF&DA and SPECKOZ.
Don Reierson and Mike Rust
University of California, Riverside, Calif.
Don Reierson and Dr. Mike Rust are among the most respected researchers in the structural pest control industry, providing valuable insights into the biology and control of cockroaches, ants, fleas and other structural pests.
Reierson, a three-time recipient of the Orkin National Award for Research Excellence, has authored more than 125 publications related to urban entomology and is co-editor of the book, Understanding and Controlling the German Cockroach. His research interests include the evaluation of insecticide performance and development of pest management strategies.
A member of the Entomological Society of America, Rust joined the University of California, Riverside, in 1975 after earning his Ph.D. in entomology from the University of Kansas.
Orkin Pest Control, Atlanta, Ga.
With more than 1.6 million customers and close to $600 million in annual sales, Orkin Pest Control remains a force to be reckoned with despite the fact it’s no longer "the world’s largest" pest control company. As market conditions continue to change rapidly, the Atlanta-based industry giant’s future hopes may ride on the shoulders of Executive Vice-President Glen Rollins, who is fast becoming the new face of Orkin Pest Control throughout the industry. The highly regarded Princeton University graduate is an active member of the National Pest Management Association’s Leadership Development Group and representative of the next generation of pest management professionals who are making their mark in the industry.
Director of Government Affairs,
National Pest Management Association, Dunn Loring, Va.
Whether it’s lobbying on Capitol Hill, testifying in front of Congressional committees or traveling around the country (and the world) to speak to pest control professionals about legislative affairs, Bob Rosenberg is a man on the go. He’s been at National Pest Management Association for more than 10 years and is the leader of the industry’s battle against the Environmental Protection Agency and the Food Quality Protection Act. In the past few months he’s been to Mexico speaking to the Mexican Pest Control Association as well as to Canada speaking to officials about pesticide use "up north."
"I think NPMA has made a difference on things like termiticide labels, the Federal Trade Commission issue, product reregistrations, the exemption from DOT regulations and a whole host of things at the state and local levels," he said. If you need to know about anything that’s going on in Washington, D.C., that will affect PCOs, Rosenberg’s the one to talk to.
U.S. Professional Pest Management, Dow AgroSciences, Indianapolis, Ind.
Reid Sprenkel revolutionized the termite control market in the late 1990s and beyond by marketing Dow AgroSciences’ Sentricon Termite Colony Elimination System, the industry’s first widely produced termite baiting system. Sentricon combined a unique chemical, hexaflumuron, with a small delivery system that could monitor termite activity and, when installed with hexaflumuron-laced cellulose, kill termites. The revolutionary discovery made it possible, at least in lab conditions, to eliminate an entire colony of termites with significantly less impact on the environment than traditional termiticides.
Under the direction of Sprenkel, Dow quickly began designing strategies to market the new termite control product. Sprenkel, the man most responsible for brining Sentricon to market as then the business development manager of new technologies, devised a controversial, but effective strategy that rolled the product out to only select "authorized" PCOs. Today both the pioneering bait station technology and "authorized-only" roll-out program that Sprenkel oversaw have been used by other manufacturers.
The authors are contributing editor and editor of PCT magazine, respectively. They can be reached at email@example.com and firstname.lastname@example.org.