Secret Site Map
Saturday, September 20, 2014

Home News Cook’s Announces Management Changes

Cook’s Announces Management Changes

People

Brian Cook is now director of Business Development while Ray Phillips is customer care manager.

| June 16, 2010

Brian Cook
Ray Phillips

DECATUR, Ala. – Cook’s Pest Control announced changes to its management team. Brian Cook has advanced from customer care manager to a new corporate position: director of Business Development.

In his new position, Cook will use his education, experience and professional training to enhance administration, sales and service efforts throughout the company. He will continue to work closely with Cook’s 32 district offices located in Alabama, Georgia Mississippi, and Tennessee.

Cook’s Chief Operations Officer Joey Harris commented, “I’ve known Brian for a long time. He’s committed to customer service and professionalism. That’s what’s made us successful in the past and that’s what Brian is all about. It’s very encouraging and comforting knowing that as director of business development, Brian will contribute to the future of the business while sharing the same values as his father and grandfather.”

In addition, Ray Phillips has been appointed Cook’s Customer Care Manager. A 25-year veteran of Cook’s, Phillips has experience in sales, service, and service management. He has served as corporate residential pest control technical manager for the past 11 years.
“Ray’s understanding of the business will have great benefits for all involved, plus, his vision for customer service will continue to enhance and increase the role of the Customer Care Center,” Harris said.

Top news

Patented Portable Heat Injector System Introduced

The new heating system was created with significant input from pest control companies.

Stoy Hedges Establishes Consulting Firm

After 25 years at Terminix, Hedges said it was time for a change in his career.

Agri-Turf Distributing Names Lon Records CEO

Records is a familiar face in the industry with a career that dates back to the early 1970s.

Australian Mosquito Found in L.A. County, LA Times Reports

An Australian mosquito capable of transmitting viruses to humans and heartworm to dogs was found in the San Gabriel Valley, the LA Times reported.

Suspect Arrested in Death of Jill Su

Police have arrested Dayont'e Omar Resiles in connection with the death of Su, wife of renowned UF Entomologist Nan-Yao Su, Local 10 News reported.