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EHS, City Agencies Collaborate on Bed Bug Infestation

Bed bugs

On March 11, inspectors from the Inspectional Services Department, Public Health Commission, and Environmental Health Services, completed outreach and management of a bed bug infestation in a Mattapan, Mass. home.

| March 24, 2014

From left to right: Farid Dessources, Mayor's Office of Neighborhood Services; John Meaney, Boston Inspectional Services; George Williams, EHS Pest; Chris McNally, Boston Inspectional Services and Jack Tracy, Boston Public Health Commission.

On March 11, inspectors from the Inspectional Services Department, Public Health Commission, and Environmental Health Services, completed outreach and management of a bed bug infestation in a Mattapan, Mass., home.

In February 2014 inspectors received a frantic call from Deanna Bogues the owner of a one family dwelling whose home is infested with bed bugs. The owner a disabled veteran and retired Major (living off a fixed income) attempted to exterminate the bedbugs by purchasing over the counter pesticides and self treating to no avail.

Deanna informed the inspection team that she started to experience this problem after receiving overnight guests from out of town. She did some on-line research and found that the bugs were in fact bedbugs. She then tried to exterminate them by purchasing an "all natural" spray on-line which of course did not work but exasperated her asthma symptoms. To this date Deanna's second floor rooms are infested with bed bugs due to the rising bedbug population. Her bed, clothing, curtains, furniture, and surrounding areas are stained with the bedbug fecal matter (blood expulsion), cast skins, eggs, live and dead insects.

Upon receiving notification of this issue a team of inspectors from Inspectional Services Department (ISD) & Boston Public Health Commission (BPHC) conducted a walk-through of the house and noted an infestation of bedbugs throughout, consisting of bed bug evidence including live activity from un-hatched eggs, nymphal stage, and adults. Due to the extenuating circumstances of this case and physical limitations of the homeowner inspectors reached out to  Environmental Health Services, Inc. (EHS Pest) and they partnered with a treatment preparation company named House Works. These firms graciously agreed to donate their services pro-bono.

EHS administered a heat treatment at this particular account, while House Works completee bed bug preparation services and cleaning that greatly improved treatment efficacy. There are ongoing post treatment service plans that will reduce process stress and allow the homeowner to get “back to normal” after the treatment.

During this past year the Inspectional Services Department has responded to over 300 bed bug complaints.

 

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