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Brandon Bradshaw
Posted: Wednesday, September 12, 2012 2:13:10 AM
Rank: Advanced Member
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Joined: 10/28/2010
Posts: 26
Points: 93
Location: Seattle, WA
Earlier today we did a baseboard treatment using Transport Mikron. Tonight I received a call from the customer saying that her baseboards are now "bubbling" and appear to be ruined. They are custom built baseboards that were more than $10,000. My tech who applied the treatment is very knowledgeable and experienced, so I can't imagine it was applicator error. I am looking at the label of Transport Mikron and it says you can apply it to baseboards and "...will not stain or damage any surface that water alone will not stain or damage".

What do I do???

Brandon Bradshaw

Seattle, WA
DOMINICK MALVESTUTO
Posted: Wednesday, September 12, 2012 10:47:27 AM
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Location: LasVegas
Sounds like BS to me. I'd get out there and do a visual inspection, document everything, pictures, and call the pesticide manufacturer and ask if its even possible.
Brandon Bradshaw
Posted: Wednesday, September 12, 2012 2:25:56 PM
Rank: Advanced Member
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Joined: 10/28/2010
Posts: 26
Points: 93
Location: Seattle, WA
DOMINICK MALVESTUTO wrote:
Sounds like BS to me. I'd get out there and do a visual inspection, document everything, pictures, and call the pesticide manufacturer and ask if its even possible.


Unfortunately it's not BS. I went out this morning to take a look. They dried over night and the problem is now not noticeable just by looking, but if you run your hand over the baseboards, you can feel bubbles and ripples. I am awaiting a call from FMC to see why this happened.


Brandon Bradshaw

Seattle, WA
Dylan Morrison
Posted: Wednesday, September 12, 2012 8:42:20 PM
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Location: North Carolina
Sorry to hear about this. Now that you have seen the damage can you tell us more about it? Are they wood, MDF or something else? And were they painted or stained? I'm just curious because we use Transport Mikron often, but have never heard of this happening. Please keep us posted on what FMC says about it.

Dylan Morrison A.C.E.
City Wide Exterminating
Pest Control Charlotte NC
Brandon Bradshaw
Posted: Thursday, September 13, 2012 5:34:34 PM
Rank: Advanced Member
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Joined: 10/28/2010
Posts: 26
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Location: Seattle, WA
Dylan Morrison wrote:
Sorry to hear about this. Now that you have seen the damage can you tell us more about it? Are they wood, MDF or something else? And were they painted or stained? I'm just curious because we use Transport Mikron often, but have never heard of this happening. Please keep us posted on what FMC says about it.


Still waiting to hear back from FMC. The baseboards are wood and painted white. I will let you know how it goes.

Brandon Bradshaw

Seattle, WA
Dylan Morrison
Posted: Thursday, September 20, 2012 3:26:15 PM
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Location: North Carolina
Have you heard from FMC yet?

Dylan Morrison A.C.E.
City Wide Exterminating
Pest Control Charlotte NC
CHARLES RUBY
Posted: Thursday, September 20, 2012 7:45:17 PM
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1 contact your attorney ...today!!!
2 contact your insurance company
3 contact the manufacturer of the wood
What kind of wood
Where it did it come from
What companies had anything at all to do with the wood
Did the wood have a special $10,000 finish on it at the factory?
4 contact the paint company
What is the name of the paint?
Did it have a prep type of chemical put on first?
5 what company installed it
Did they apply anything to the wood?

Get ready for trouble
Nobody is going to want to accept responsibility

All the players have liability insurance ...and lawyers

This a case of an anomaly ...unintentional consequeces ...a combination of factors that were not anticipated

You need a lawyer...a good one






JEFFEREY LEDFORD
Posted: Thursday, September 20, 2012 10:22:09 PM
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Location: McKinney, TX
How soon after the application did they call?

How soon after they called did you get there?

Was the baseboard "bubbling" hardened when you got there?

Time can answer if you did it or if they are looking for someone to get them new baseboards.
Brandon Bradshaw
Posted: Friday, September 21, 2012 12:55:20 PM
Rank: Advanced Member
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Joined: 10/28/2010
Posts: 26
Points: 93
Location: Seattle, WA
JEFFEREY LEDFORD wrote:
How soon after the application did they call?

How soon after they called did you get there?

Was the baseboard "bubbling" hardened when you got there?

Time can answer if you did it or if they are looking for someone to get them new baseboards.


They called 4 hours after we did our treatment...so they called at 8 PM. I was out the following morning at 9:00 AM. To the naked eye you could not tell that it was bubbling, but if you run your hands across it, you can feel it. My tech said he only sprayed one inch up the base board and sure enough, that's where the bubbling is. It's one of these situations where it's going to be very difficult to find out who's responsible....us, Transport Mikron, the homeowners, or the baseboard manufacturer.

Brandon Bradshaw

Seattle, WA
VERN MORRIS
Posted: Friday, September 21, 2012 3:56:12 PM
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Location: Orlando
Time to start using IPM. Why do some still insist on spraying baseboards?
Brandon Bradshaw
Posted: Friday, September 21, 2012 5:02:13 PM
Rank: Advanced Member
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Joined: 10/28/2010
Posts: 26
Points: 93
Location: Seattle, WA
VERN MORRIS wrote:
Time to start using IPM. Why do some still insist on spraying baseboards?


Usually we don't do a general base board treatment, but it was a situation that it was required.

Brandon Bradshaw

Seattle, WA
CHARLES RUBY
Posted: Friday, September 21, 2012 8:47:04 PM
Rank: Forum God
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Joined: 10/15/2009
Posts: 229
Points: 687
Another thought:
If your attorney and insurance company do not object

Surely....hopefully ....not EVERY inch of this house's baseboard was sprayed

Therefore an area of the baseboard that appears to be ok...normal...can used as a test area:

1 other products....cleaning products, soap,etc
2 other pesticide brands
3 retest with a different batch # of the product accused of creating problem

This is a chemistry problem
This is a chemical labratory solution

All bug guys feel their guts churing when they read a post like yours

Keep us posted
We are all in this together

Bubba
Shalom

Lance Griggs
Posted: Friday, September 21, 2012 11:26:54 PM
Rank: Advanced Member
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Joined: 11/28/2009
Posts: 87
Points: 261
I hate this happened to you.

Just some observations:

1) It figures that it would be the brilliant homeowner who paid "10K for custom made baseboards" to be THE ACCOUNT to call you with a problem with them.

2) No one is hurt. Thanks God. There is nothing that cannot be fixed.

3) Who in their right mind would pay such an exorbitant amount for freaking baseboards?

Good luck!
Dylan Morrison
Posted: Saturday, September 22, 2012 12:37:58 PM
Rank: Forum God
Groups: Member

Joined: 7/22/2011
Posts: 140
Points: 38
Location: North Carolina
Is it possible these exotic baseboards came with some sort of WDI and the added moisture just made the problemore visible?

Dylan Morrison A.C.E.
City Wide Exterminating
Pest Control Charlotte NC
JEFFEREY LEDFORD
Posted: Sunday, September 23, 2012 11:45:01 PM
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Joined: 10/16/2009
Posts: 480
Points: 1,255
Location: McKinney, TX
It's also possible that these expensive baseboards were already defective and that the homeowner saw a way to get them replaced without having to pay for it. The hours between the application and the phone call, along with it being (I am assuming?) hardened by the time it was inspected makes me suspicious.
DENNIS BENSON
Posted: Monday, September 24, 2012 8:48:50 AM
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Joined: 10/16/2009
Posts: 271
Points: 819
Location: Mountains of NC
I kinda wonder-if it wasn't visible to the naked eye, then how did the home owner notice it so easily? Did the bubbles swell up real big and then shrink? Why in the world would the baseboards cost sooo much? Are they some exotic wood (if so, then why paint them)?
Just sayin'...
DOMINICK MALVESTUTO
Posted: Monday, September 24, 2012 10:54:26 AM
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Posts: 347
Points: 1,047
Location: LasVegas
Quote:
3) Who in their right mind would pay such an exorbitant amount for freaking baseboards?


I know its Crazy. I have a customer who is building a custom home and she is spending over 45k in bathroom fixtures! I have another friend who built a 10000sf home. They told me when some sales people see the homes they are going into they jack up the price of whatever its is they are selling. Some people take the bait and pay because they make stupid-money.
DENNIS BENSON
Posted: Tuesday, September 25, 2012 8:39:28 AM
Rank: Forum God
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Joined: 10/16/2009
Posts: 271
Points: 819
Location: Mountains of NC
...because they make stupid-money

I guess you DO see that in your area-lol (wish I was one of them...)
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