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ServiceMaster Reports Third Quarter Results

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Terminix reported 4% growth in pest control customers as of September 2012.

| November 21, 2012

MEMPHIS — ServiceMaster reported a third-quarter operating loss of $724 million, as the weak performance of its TruGreen subsidiary continued to drag on results. The loss included goodwill and trade name impairment charges of $845 million, the company said.

Third-quarter revenues were $901 million, down 3.2 percent compared to the year-earlier period.

Excluding TruGreen, ServiceMaster's operating revenue rose 4.2 percent and operating performance was up 6.9 percent. Terminix reported 4% growth in pest control customers as OF September 2012.

Terminix's Results

As of Sept 2012

As of Sept 2011

Growth in Pest Control Customers

4.0%

3.0%

Pest Control Customer Retention Rate

80.0%

80.5%

Reduction in Termite Customers

(1.2)%

(0.8)%

Termite Customer Retention Rate

85.9%

86.3%

 

Source: The ServiceMaster Company Investor Conferece Call, Nov. 14, 2012

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