Secret Site Map
Saturday, May 25, 2013
Cart

Home Store Basic Telephone Skills ONLINE COURSE

Basic Telephone Skills ONLINE COURSE - Image
Facebook Twitter Pinterest LinkedIn Email Print

Basic Telephone Skills ONLINE COURSE

Communication
Font size
$30.00
Covers ten simple yet crucial skills which form the very foundation for delivering exceptional customer service. Answering a business call, taking accurate messages, controlling the conversation and more.
Add to Cart

People Who Purchased This Item Also Purchased:

Determining Caller Needs I ONLINE COURSE $30.00
Seven Keys to a Positive Mental Attitude ONLINE COURSE $30.00
PCT Mergers & Acquisitions Webinar DVD $99.00
Essential Elements of Internal Customer Service ONLINE COURSE $30.00
Bed Bug Handbook - The Complete Guide to Bed Bugs and Their Control $74.95
Module 1 Introduction to Pesticides ONLINE COURSE $20.00
Proactive Customer Service ONLINE COURSE $30.00
That's Just Rude! ONLINE COURSE $30.00
Module 2 Insecticide Formulations ONLINE COURSE $20.00
Six Cardinal Rules of Customer Service ONLINE COURSE $30.00
What's Wrong with this Picture? ONLINE COURSE $30.00
How to Deal With the Foreign Accent ONLINE COURSE $30.00
Five Forbidden Phrases ONLINE COURSE $30.00
Biology and Control of Small Flies ONLINE COURSE $20.00
Ants 06 - Controlling Common Household Ants ONLINE COURSE $20.00
From Curt to Courteous ONLINE COURSE $30.00
IPM in Schools and Daycare Facilities ONLINE COURSE $20.00
Ants 02 - Biology and Habits of Ants ONLINE COURSE $20.00
The Service Mentality ONLINE COURSE $30.00
Rodents 01 - Introduction to Rodents ONLINE COURSE $20.00
Bees and Wasps: Six-Course Training Package ONLINE COURSE $29.00
How to Handle the Irate Caller ONLINE COURSE $30.00
Rodents 03 - The House Mouse - Introduction ONLINE COURSE $20.00
Biology and Control of Filth Flies ONLINE COURSE $20.00
How to Treat Every Caller as a Welcome Guest ONLINE COURSE $30.00
Rodents 05 - The Norway Rat ONLINE COURSE $20.00
Best of Pest Jests and Other Tales $19.95
How to Avoid Emotional Leakage ONLINE COURSE $30.00
Rodents 06 - The Roof Rat ONLINE COURSE $20.00
Treatment Techniques ONLINE COURSE $20.00
Determining Caller Needs II ONLINE COURSE $30.00
Rodents 07 - The Deer Mouse ONLINE COURSE $20.00
Module 4 Classes of Insecticides, Part I ONLINE COURSE $20.00
Telesales Tips From R-Z ONLINE COURSE $30.00
Rodents 04 - The House Mouse - Behavior ONLINE COURSE $20.00
Module 5 Classes of Insecticides, Part II ONLINE COURSE $20.00
Telesales Tips From I-Q ONLINE COURSE $30.00
Rodents 09 - Practical Sanitation ONLINE COURSE $20.00
Module 6 Classes of Insecticides, Part III ONLINE COURSE $20.00
Employee Handbook & Policy Manual $49.95
Rodents 08 - Practical Rodent Inspections ONLINE COURSE $20.00
Module 7 Basic Rodenticides ONLINE COURSE $20.00
Lawn & Landscape Technician’s Handbook - 50% off for a limited time only! $7.50
Rodents 10 - Practical Rodent-Proofing ONLINE COURSE $20.00
Module 8 Pesticides and Health ONLINE COURSE $20.00
Telesales Tips From A-H ONLINE COURSE $30.00
Rodents 02 - The Pest Significance of Rodents ONLINE COURSE $20.00
Module 9 Protecting People ONLINE COURSE $20.00
Module 3 Integrated Pest Management ONLINE COURSE $20.00
Rodents 13 - Safety with Rodenticides ONLINE COURSE $20.00
Module 10 Protecting the Environment ONLINE COURSE $20.00
Service Technician's Field Manual - Save 33% today! $19.95
Rodents 11 - Trapping Rodents ONLINE COURSE $20.00
Module 11 Transporting and Storing Pesticides ONLINE COURSE $20.00
Introductory Special: Service Technician's Training Program $39.95
Rodents 12 - Rodenticides ONLINE COURSE $20.00
Module 13 Labels and Material Safety Data Sheets ONLINE COURSE $20.00
Module 12 Application Methods ONLINE COURSE $20.00
Bed Bugs: Identification, Biology and Behavior ONLINE COURSE $20.00
Module 14 Pesticide Laws and Regulations ONLINE COURSE $20.00
Biology and Control of the German Cockroach ONLINE COURSE $20.00
Bed Bugs: Two-Course Training Package ONLINE COURSE $29.00
PCT Field Guide Set - Five Great Resources! $34.95
Inspection Techniques ONLINE COURSE $20.00
Bed Bug Management Strategies ONLINE COURSE $20.00
Business of Termite Control: How to Profit in Today's Changing Market $71.95
Pest Control Technician Safety Manual, 2nd Ed. $69.95
Ants 04 - Ant Inspection ONLINE COURSE $20.00
PCT Technicians Handbook, 4th Edition $15.95
Step-By-Step: Training Meetings for Pest Control Technicians, Volume I $69.95