Secret Site Map
Thursday, July 31, 2014

Home News Truly Nolen Hires Customer Service Representative Team Leader

Truly Nolen Hires Customer Service Representative Team Leader

Comings & Goings

Michele Murray to oversee company's day-to-day customer service activity

| July 5, 2012

 ORLANDO, Fla. – Truly Nolen has named Michele Murray as Customer Service Representative (CSR) Team Leader.

The company said Murray will be a pivotal member of the Truly Nolen management team and will oversee all aspects of Truly Nolen’s day-to-day functions through assisting, monitoring and training branch CSRs to ensure maximum effectiveness and productivity.

Murray will be responsible for customer acquisition and retention, meeting branch growth and profit objectives, uncovering prospective new customer leads and documenting employee performance and training.

“Murray brings a wealth of knowledge and experience to Truly Nolen,” said Scott Nolen, president of Truly Nolen. “She’s a tremendous asset in enhancing our sales and workforce teams, so that we can continue to provide dependability and quality service as part of our commitment to customer satisfaction.”

Murrayhas over 23 years of experience, and has guided managers through administrative duties and has worked directly for vice presidents, the company said.

Top news

Cook’s Open House Showcases State-of-the-Art Training Facilities

Residential and commercial training centers provide hands-on educational opportunities in a “real-world” setting for technicians and sales personnel.

Bed Bugs Turn Up in Senate Office Building

The pests were found on the sixth floor of the Dirksen building last week, causing officials to take emergency measures such as closing off a restroom for a couple of days with yellow police tape, the Daily Caller reports.

'Super Ants' Discovered in London

An invasion of super ants that are attracted to electricity is feared to be spreading across the south of the country after a large nest was discovered in a house in London, metro.co.uk reports.

Mayor Dies After Wasp Attack

The mayor of a Quebec, Canada community died of anaphylactic shock after after being attacked by wasps while on vacation.

ESA Announces Newly Certified ACEs — July 2014

The Entomological Society of America (ESA) announced 16 new Associated Certified Entomologists.