Secret Site Map
Thursday, March 05, 2015

Home News Truly Nolen Hires Customer Service Representative Team Leader

Truly Nolen Hires Customer Service Representative Team Leader

Comings & Goings

Michele Murray to oversee company's day-to-day customer service activity

| July 5, 2012

 ORLANDO, Fla. – Truly Nolen has named Michele Murray as Customer Service Representative (CSR) Team Leader.

The company said Murray will be a pivotal member of the Truly Nolen management team and will oversee all aspects of Truly Nolen’s day-to-day functions through assisting, monitoring and training branch CSRs to ensure maximum effectiveness and productivity.

Murray will be responsible for customer acquisition and retention, meeting branch growth and profit objectives, uncovering prospective new customer leads and documenting employee performance and training.

“Murray brings a wealth of knowledge and experience to Truly Nolen,” said Scott Nolen, president of Truly Nolen. “She’s a tremendous asset in enhancing our sales and workforce teams, so that we can continue to provide dependability and quality service as part of our commitment to customer satisfaction.”

Murrayhas over 23 years of experience, and has guided managers through administrative duties and has worked directly for vice presidents, the company said.

Top news

Rollins Acquires Critter Control

Critter Control is 100% franchised with 114 franchises operating in 40 states and two Canadian provinces. It is the largest wildlife control company in the United States.

Rentokil Acquires Buffalo Exterminating

Rentokil North America has acquired Orchard Park, N.Y.-based Buffalo Exterminating, a leading pest control company in Western New York. The deal closed on Jan. 6, and terms were not disclosed.

Gerbils, Not Rats, May Have Caused Black Death

Black rats may not have been to blame for numerous outbreaks of the bubonic plague across Europe, a new study suggests.

More 2014 Angie’s List Award Winners Announced

Angie’s List recently announced the following companies as 2014 Super Service Award winners: Arizona Pest Control, Tucson, Ariz.; Braman Termite and Pest Elimination, Agawam, Mass.; Inspect-All, Conyers, Ga.; and Gannon Pest Control, Solvay, N.Y.

Vetter Pens New Book on the Brown Recluse Spider

‘The Brown Recluse Spider,’ a new publication from spider expert Rick Vetter being published by Cornell University Press, educates readers regarding the biology of the spider and medical aspects of its bites, to reduce the incidence of misdiagnoses, and to quell misplaced anxiety.

x