PORTLAND, Ore. – Oberon3 has launched its on-the-spot customer comments card – Opiniator, into the pest control market. Opiniator allows real customers to use their own mobile phone to give their feedback about the pest control service while the service technician is on premises performing the work.
Oberon3’s Founder and President Matthew Selbie said, “Without real customer feedback in real-time, a business does not have a way to understand its own performance and cannot prevent customer defection. Any pest control operator can now experience the same benefits that Opiniator’s restaurant and auto customers have enjoyed for some time.”
Oberon3 is a leading provider of on-the-spot customer surveys using mobile phones. The technology - Opiniator works on any cell phone (smart-phone or legacy), with any carrier, 24/7 – so no one is left out. Opiniator is a no token, no hardware web service that is easy to implement, low cost to operate and simple to manage. The analysis is done within seconds of the response, including a review of what needs to be fixed, what the priority is for each fix and how each member of staff is performing.
For more information visit www.opiniator.com.