Other key findings from the report include:
• After adopting GPS software, 95% of service companies improved technician punctuality
• 95% saw an increase in the average number of completed work orders per day
• 89% report a decrease in the average fuel cost per job
Methodology: To collect the data in this report, we conducted two one-day online surveys of four and six questions, and gathered 392 and 262 responses from random consumers and operators of service-provider organizations, respectively, within the U.S. We screened our sample to only include respondents who have used service providers and who operate a service business. Software Advice performed and funded this research independently.