MEMPHIS, Tenn. – Terminix has entered into a joint venture with Security and Intelligence Services (India) Ltd. (SIS Group) to perform pest and termite control services in India. The joint venture will serve both residential and commercial customers.
This is the company’s first, non-franchise expansion outside of North America, a significant milestone for the world’s largest pest control company.
“Terminix’s joint venture with SIS marks a strategic opportunity to expand our business to one of the most significant, rapidly growing marketplaces in the world,” said Tom Brackett, Terminix president and chief operating officer. “Terminix and SIS align on the principle values of customer-centric service, innovation and a strong commitment to quality. This partnership will allow us to grow our businesses based on our proven strengths.”
Both parties bring several decades of experience to the relationship. Terminix will provide its valued technical expertise and knowledge of the termite and pest control industry, while SIS will provide its understanding of the Indian marketplace, along with its extensive infrastructure and customer base.
“The joint venture with SIS helps diversify our operations geographically, while opening the door to growth in an important global marketplace,” said Hank Mullany, chief executive officer of The ServiceMaster Company, the parent company of Terminix. “This agreement combines the power of the Terminix brand and our technical expertise with the local sales, marketing and service capabilities of a well-established partner in India.”
“We are pleased to partner with Terminix, the world leader in pest and termite control. With access to their world class technology and innovative products, we hope to transform the customer experience throughout our service delivery network in India,” said Ravindra Kishore Sinha, founder, chairman and managing director of SIS Group. “
Based in New Delhi, SIS Group is India’s leading security and business support services group operating across India with over 100 offices and an associate base of 52,000. The company serves over 3,000 corporate customers across different industrial segments. Since 1974, SIS has been a pioneer and knowledge leader in the Indian security and business support services space, and has grown its list of offerings from a comprehensive list of security products and services to a wider range of customer solutions, such as janitorial services and vocational training.
In 2008, Terminix’s parent company, ServiceMaster, entered into a relationship with SIS through its ServiceMaster Clean brand. ServiceMaster Clean offers commercial and residential cleaning, as well as disaster restoration services in North America and commercial cleaning only in India through SIS.