Serena Chen discovered beetle larva on a meal that was served to her on a Jetstar flight from Singapore to Perth, news.com.au reports. Chen said she was told to apply online for a meal refund, according to the article.
The 28-year-old from Yangebup discovered what she thought was a maggot, but after examining photos she supplied, a WA insect expert identified it as a 1cm beetle larvae.
The university research assistant alerted crew and asked for her money back.
She claims she was told she would have to apply online for a refund and was offered a replacement meal. After another complaint, she eventually received a refund, but it was the thought of more contaminated meals that prompted Ms Chen to contact Jetstar headquarters the next day.
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