News

You Found ONE Bed Bug — Now What?

January 18, 2017

Although the mere sight of a bed bug traversing across a mattress or climbing on a bed frame can send people into a tizzy, PMPs need to communicate to customers that a small number of bed bugs in an account does not always mean a large infestation is present. Read More

Managing Customer Expectations

Managing Customer Expectations

January 18, 2017

Proper communication sets the tone for appropriate expectations. And great (or at least very high) expectations are what today’s consumers have of the pest management professionals they hire to rid their home or place of business of these most unwanted pests. Read More

What’s Trending in Bed Bugs?

What’s Trending in Bed Bugs?

January 18, 2017

Are bed bugs still a hot ticket? You bet they are. “The phone is still ringing for bed bug services and in certain markets, especially those in the Southern United States, it’s ringing off the hook,” says Dr. Mike Potter, a researcher at the University of Kentucky who has conducted extensive research and worked with pest management professionals on... Read More

Bug-and-Breakfast, Anyone? No Thanks!

January 18, 2017

While the home-sharing model is popular, it certainly isn’t perfect. Sponsoring companies do screen hosts and offer guidelines for both hosts and travelers, but properties are not inspected or required to comply to safety and sanitation standards as hotels are. Read More

‘Think’ Like a Bed Bug

January 18, 2017

To defeat the enemy, you must know the enemy. Fast-forward to today and researchers and pest managers alike are coming to the realization that there are no silver bullets in today's war against bed bugs. Read More