ATLANTA – Atlanta-based Arrow Exterminators recently opened a new commercial service center in Chattanooga, Tenn., to better serve the businesses of the area.
This new service center will help accommodate recent growth within Arrow and provides career advancement opportunities for Arrow team members, the company says. This strategic move enables Arrow to greater serve the Chattanooga and north Georgia markets. The commercial region continues to grow , and the Chattanooga commercial service center represents not only the 11th service center for this region, but is also the second commercial service center in the state of Tennessee.
“Arrow's goal is to build lasting relationships with our business partners,” said Emily Thomas Kendrick, president and chief executive officer. “Our experienced service professionals offer expertise in pest control for businesses, prevention, termite protection, wildlife control as well as other pest management services. We look forward to better serving the businesses of Chattanooga and rolling out the red carpet for them with our focus on customer service and sustainability.”
Tim Pollard, senior executive vice president and COO, added, “The new Chattanooga commercial service center officially opened on October 7th and they have started off strong like we knew they would! We are excited to announce this new location joins Arrow’s growing list of 123 service centers throughout the United States and is strategic to our growth objective of $300 million and beyond.”
MEMPHIS - ServiceMaster has acquired Pest Pulse, a Dublin-based developer of an IoT solution that uses internet-connected smart pest traps and software. Pest Pulse was acquired by ServiceMaster in May, according to Pest Pulse CEO Brian Monaghan.
Pest Pulse smart devices monitor customer sites 24/7. As soon as a trap is activated, an alert is sent out and a technician is dispatched to perform an inspection and take any necessary corrective measures. “We don’t have to go onsite as much as the devices are permanently monitoring for activity. When we do go onsite, the treatments are quicker and more targeted,” said Monaghan.
In a Pest Pulse blog post, Monaghan noted that Pest Pulse was contacted by ServiceMaster’s Innovation Center in April 2018 to be part of Start Co’s Launch Delta accelerator in Memphis. Soon after, ServiceMaster approached Pest Pulse with an offer.
Monaghan said the deal gives Pest Pulse the ability to put together an even more compelling offering for customers, faster. “We can combine Pest Pulse’s technology and proposition with ServiceMaster’s infrastructure and deep pest expertise. Being part of a company this size gives us access to resources that we otherwise wouldn’t be able to get.”