RALIEGH, N.C.— Coalmarch announced the launch of SprowtSell, a suite of tools designed to close the loop between incoming leads and sales. The new product line was announced at the start of the CO2 conference, an owner’s summit focused on small business growth topics for pest control industry leaders and hosted by Coalmarch each December.
Coalmarch has been offering website development and digital marketing services, as well as hiring and training solutions for growing pest control businesses, for over 10 years.
“SprowtSell is an exciting addition to our Sprowt digital marketing platform,” said Donnie Shelton, Coalmarch CEO and owner of Triangle Pest Control. “It’s all about bridging the gap between customers or potential customers and your team, streamlining communication, and closing leads faster and more effectively.”
The foundation of the platform is built on the Call Tracking Metrics phone system, allowing your call center to access call recordings, track lead sources, customize call routing, and score calls within your agent dashboard.
“SprowtSell also incorporates tools like customizable call scripts to guide your CSRs step-by-step through collecting customer data, and a tech lead form that collects data in the field and standardizes communication to close those leads faster and more effectively,” said Christin Nein, Director of Product Management.
SprowtSell currently integrates with PestPac, with plans to expand to other CRM platforms in the near future.
For more information on SprowtSell, visit www.coalmarch.com/sprowtsell or contact sales@coalmarch.com.
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