Heather Patterson

As a Technical Service Manager at Control Solutions, Inc. (CSI), Heather Patterson plays a key role in supporting the development of new products within the company’s growing pipeline. Working closely with the product development team, she helps shape the CSI portfolio of solutions which are designed to meet the evolving needs of pest management professionals. In addition to influencing product direction, Patterson builds technical training materials that educate PMPs on the many pests and control strategies available to manage them.

“Our access to a broad range of trusted active ingredients and formulation capabilities at CSI headquarters allows us to explore innovative ideas and bring meaningful solutions to market,” she said. With cockroach control being one of the industry’s most prominent challenges, this is a major area of focus for the CSI PD Team. In 2025, CSI launched its first cockroach gel bait, Fuse® Cockroach Gel Bait, marking a significant milestone for the company.

Patterson received her undergraduate and graduate degrees in entomology from the University of Florida, where her research focused on urban and structural pests.

Company: Control Solutions, Inc. (CSI)

Company Bio: CSI is a U.S.-based product manufacturer headquartered in Pasadena, Texas. Offering a broad product catalog that spans liquid concentrates, baits, aerosols, granules and more, CSI has options that give PMPs the flexibility to choose the right tool for any situation. In cockroach management and beyond, CSI delivers reliable products and innovative solutions that help applicators meet and exceed the expectations of their customers.

Years in Business: 27

Location: Pasadena, Texas

More info: csi-pest.com | 800.242.5562