ALLENTOWN, N.J. — Jeffrey White recently announced the opening of his consulting firm, White Mantis Consultants.
“White Mantis Consultants is really striving to challenge the way the pest management industry trains its employees, especially new hires,” White said. “So many companies lack consistent and replicable processes to train new hires and instead rely on their managers to share their wisdom with the newly hired personnel. While I understand the approach, there can be a lack of consistency with it. This approach is too reliant on our managers, who are already dealing with too many tasks to address, and what happens if the manager or other personnel gets sick or cannot perform the required training of the newly hired individual?”
White Mantis Consultants strives to design training programs that include recorded presentations, training videos and documents that assist a pest management company in training its newly hired employees.
In addition to creating training content, White Mantis also plans on delivering it in a format that resonates with the individuals being hired, White said.
“The pest management industry needs content that isn’t just accurate, but is delivered in smaller, bite-size pieces that are easier to digest for the individuals we are hiring,” he said.
Along with offering packages of training material, White Mantis will also provide in-person training, evaluations and quality assurance of services, as well as consultation on problem accounts.