Not Just an Advantage, But the Backbone of Pest Management

One-quarter of the way into the 21st century, the question is no longer, “Should my pest control company adopt software?” The real question in 2025 is, “How effectively are we leveraging our pest control software?”

Findings for PCT’s State of the Technology Market Report, sponsored by FieldRoutes, show heavy adoption (78%) of operations-focused software to run pest management businesses, with another 10% currently evaluating programs.

PCT respondents also identify key ways software generates efficiencies such as automating administrative tasks (79%), scheduling jobs (77%), optimizing routes (73%), maximizing productivity (71%), and saving time and money (65%). The benefits aren’t limited to pest service operations, either: The positives create value for customers as well.

This State of the Technology Market Report clearly shows you share our deep interest in how technology drives success and opens new avenues for growth.

The insights, especially when viewed alongside our own 2025 State of the Pest Industry Report (https://bit.ly/4mkMSU9), paint a consistent picture: Technology is not just an advantage, but it is now the very backbone of modern pest management. Both surveys underscore software as essential digital infrastructure for businesses of all sizes.

Consensus is clear regarding the top ways technology empowers operations. It’s about increasing operational efficiency through automation, optimizing routes for maximum productivity and enhancing the customer experience — all of which directly contribute to your financial health and profitability. From streamlining administrative tasks to improving client communications, technology has proven its worth.

“I would recommend FieldRoutes to companies that grow, that want to scale,” Alta Pest Control’s Aaron Curtis tells us. “I would recommend FieldRoutes to mom-and-pop companies looking for a way to better operate, to see data at their fingertips, to have reports they never knew existed visualized on the dashboard. I’d recommend FieldRoutes to everyone in our industry looking to stay relevant.”

Alta ranks No. 26 in the PCT Top 100 after generating $45.8 million, or 41% annual growth, in 2024 revenue. In fact, 40 of the Top 100 companies are FieldRoutes customers that experienced a median growth rate 1.5 times that of non-FieldRoutes customers in 2024.

As we look ahead, the emerging role of artificial intelligence in marketing and field operations is the next frontier of innovation. By embracing integrated technology, prioritizing customer experience and leveraging data, you are cultivating a resilient and prosperous future for the pest control industry.

On behalf of FieldRoutes, thank you for the invaluable work you and your teams perform daily. You are the front-line protectors of our communities, safeguarding people, property and food.

FieldRoutes is proud to partner with you on this journey.

Dylan Henryson

General Manager, Pest and Lawn

FieldRoutes