ONLINE EXTRA: A 'Model' Job Description

Editor's note: In Jean Seawright Pileggi’s January PCT column So Exactly What Is My Job? the author explores the importance of providing employees with accurate and detailed job descriptions. The following is a good example of a job description that outlines the background skills, abilities and qualifications for an office manager.

 “High school diploma required. College coursework in business or related field preferred. Minimum of three years experience in a supervisory administrative position required. Must be able to demonstrate successful track record of running an office, including supervision of employees and knowledge of payroll, accounts payable and receivable, profit/loss and budgeting. Must be proficient in computer operations, spreadsheet applications and data entry. High degree of accuracy required. Aptitude for numbers and strong analytical skills required. Must possess absolute integrity and ability to maintain confidentiality. Professional image and ability to communicate with diplomacy and tact required. Must possess ability to operate general office equipment. Must be organized, flexible, friendly and exhibit a willing-to-please demeanor. Must possess strong written communication and follow-through skills. Must possess legible handwriting and excellent telephone skills.”