It’s BASF’s great honor to sponsor PCT’s Technician of the Year Awards supplement. I’d like to congratulate this year’s Technicians of the Year — Derek Foster, Northwest Exterminating (commercial); Juan Arroyo, Massey Services (residential); and Joe Avery, HomeTeam Pest Defense (termite). Their hard work and dedication to their company and customers sets the industry standard.
Standout service professionals, like this year’s winners, combine technical know-how with outstanding communication skills, making them trusted solution providers. BASF appreciates this customer-centric approach, and it is something we strive to achieve at BASF with our Customers First strategy.
Working amid COVID-19 conditions this past year hasn’t been easy for service technicians, but they have adapted and persevered. As a result, the pest control industry has continued to thrive and is poised to emerge from the COVID-19 era stronger than ever.
At BASF, we look forward to building on our legacy of innovation and continuing partnerships with operators like you. Your feedback is incredibly important as it helps us develop the formulations you need to meet your customers’ needs and expectations. One such example is our newest innovation, Ridesco WG Insecticide, which will be available in early 2022. Ridesco WG Insecticide, featuring active ingredients dinotefuran and alpha- cypermethrin, can be used to manage a broad range of troublesome pests across a wide variety of application sites.
BASF values partnerships with experts like you, and it is truly our pleasure to shine the spotlight on such worthy individuals as Technicians of the Year Derek, Juan and Joe. We hope you enjoy reading their stories in the pages that follow.
Joseph F. Schuh, Ph.D.
Manager, U.S. Technical Service, BASF Professional & Specialty Solutions