LEHI, Utah - Slingshot, a sales and customer support call center solution, is a leading provider of around-the-clock pest control answering services throughout the U.S., with over 1 million calls and interactions per year.
According to Slingshot, 74% of customers will choose the provider that responds first, and 25% of sales calls come in after-hours and weekends. Slingshot provides pest-trained agents there to manage sales, scheduling, payments, and customer support, 24/7.
Slingshot reports it has now launched new features and functionality that makes answering first and fast easier, including:
- First contact resolution from qualifying to scheduling new customers
- Intelligent routing management for emergency calls and notifications
- Immediate response for web leads or chat via live agent and/or bot.
- Omni-channel inbox to text and chat with your contacts at no additional cost
- CRM Integrations for new contracts, payment updates, and reschedules
Because pests don’t rest, Slingshot agents don’t either. Hiring after-hours and seasonal staff is expensive and time consuming. And trusting your customers to a generic answering service is a risk many pest control companies aren’t willing to take. Slingshot agents answer calls and sell your service using your prescribed pricing and packages, all for less than the cost of a single employee, Slingshot reports.
Slingshot’s technology platform makes communication simple and efficient by combining all channels into one with our Central Inbox. Slingshot’s platform allows for both SMS and MMS, making it easy to respond to your customer requests. Slingshot is also integrated with many pest CRMs and telephony services including: PestPac, PestRoutes, Voice for Pest, ServSuite, ServiceMinder, and Briostack.
Learn more about Slingshot and request a free demo at https://www.getslingshot.com/.