PCT/BASF Announce 2018 Technicians of the Year

PCT/BASF Announce 2018 Technicians of the Year

Winners are Patrick John, Wil-Kil Pest Control; Matthew Miller, Arrow Environmental Services; and Arnold Parnell, Orkin.

December 21, 2018

CLEVELAND — PCT is proud to announce the 2018 Technicians of the Year: Patrick John, Wil-Kil Pest Control (commercial category); Matthew Miller, Arrow Environmental Services (residential category); and Arnold Parnell, Orkin (termite category).

The annual awards are sponsored by BASF and recognize three technicians that excel in categories of commercial, residential and termite professional services. 

“Pest control companies are only as good as the men and women on the frontlines providing the service, and Matthew, Patrick and Arnold are all great examples of service professionals who play critical roles in the success of their respective companies,” said PCT Internet/Managing Editor Brad Harbison. “We couldn’t be any prouder to honor these outstanding professionals.”

A brief description of each winner follows:

A strong work ethic and a constant hunger for more knowledge has made Patrick John PCT’s 2018 Commercial Technician of the Year and a leader at Wil-Kil Pest Control’s Menomonee Falls, Wis., office. His seven years of previous experience as a residential technician taught him how to work successfully with many types of pest problems, making him a favorite among his customers. Read his full story here.

Matthew Miller’s unwavering drive to find safe and professional solutions to difficult problems is what helped him become PCT’s 2018 Residential Technician of the Year. Throughout his time at Arrow Environmental Services, Miller has continued to acquire certifications and attend training to help customers to the best of his ability. Read Miller’s full story here.

Six years in the army and a childhood filled with the great outdoors shaped Arnold Parnell into PCT’s 2018 Termite Technician of the Year. Parnell’s love of a good challenge and skill at adapting to any situation makes him the Winston-Salem, N.C., Orkin go-to termite guy. Read Parnell’s full story here.
The 2019 program will launch in April. For more information about the program email bharbison@gie.net
About the program: Since 1997, PCT has recognized outstanding service professional in the residential, commercial and termite categories with our annual Technicians of the Year Awards. Each year, PCT receives dozens of nominations from pest control companies throughout the United States of various size and make-up. Managers/owners were asked to evaluate service technicians in several areas including: technical skills; communication skills; service to company/community; and their mentoring role within the company. All the nominations are reviewed by a panel of pest control industry experts who determine the winners. During the last 21 years PCT has recognized 63 Technicians of the Year and more than 400 finalists from companies throughout the U.S., ranging from 3-person operations to companies at a pest control industry event. The awards are sponsored by BASF.