December also features our annual Technicians of the Year Awards supplement, sponsored by BASF, honoring professionals who exemplify skill, dedication and service. Thomas Detwyler of Massey Services, PCT’s Residential Technician of the Year, is recognized for his commitment to educating customers and his readiness to step in during emergency situations. Samuel Dominguez Valle of Rottler, named Commercial Technician of the Year, is celebrated not only for his problem-solving abilities, but also for the empathy and support he brings to customer relationships. Dennis Kounnas of Green Pest Solutions, PCT’s Termite Technician of the Year, stands out for his extensive state pesticide certifications, leadership in team training and hands-on role in onboarding new technicians.
Rounding out the issue is a comprehensive bed bug supplement. Features include an in-depth look at swallow bugs, often mistaken for bed bugs, and “Beyond the ‘Bed Bug Boom,’” by Jim Fredericks and Dr. Faith Oi. Drawing on research from the Professional Pest Management Alliance, the article reveals how the industry is transitioning beyond the explosive growth phase of bed bug work into a more nuanced, opportunity-rich landscape.
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