In today’s fast-paced service environment, it’s essential to go beyond merely answering the phone when managing customer service. With 71% of customers using multiple channels to interact with businesses, mastering the unique aspects of each is crucial. In this session, we'll explore how to elevate your service through powerful communication strategies. Discover how adopting an omni-channel approach can boost customer satisfaction and build enduring relationships with your clients.
Latest from Pest Control Technology
- New Species Being Discovered Faster Than Ever, Study Finds
- NCPMA Announces David Billingsly as Pest Control Technician's School Keynote Speaker
- Velez Promoted to VP of Operations at Victory Pest Solutions
- Guarantee Pest Control's Gary Blankenship Reflects on 50 Year Pest Control Career
- Happy New Year!
- American Pest Branch Supports Local Family Affected by Housefire
- Show and Tell: Specimens Breathe New Life into Training
- Research Unveils Secret Lives of Western Drywood Termites
