Ron Harrison said the trick to a successful mentoring program is "finding the right [mentor] to help" and offering bonuses, benefits to reward successful mentor-technician relationships.
PCT interviewed Ron Harrison, director of technical services at Rollins, Atlanta, Ga., at PestWorld 2022 on the increase in service calls through the COVID-19 pandemic, how the company used video interaction in the field to train service technicians and the key to making a mentor program successful.Latest from Pest Control Technology
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