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STEPS is a company-wide commitment to provide health and property protection using the most effective and environmentally-responsible methods available today. Arrow President and Chief Operating Officer Emily Thomas, said, “The STEPS Total Protection System is born out of our company culture, and we are totally committed to taking steps to reduce our overall environmental footprint while focusing on the most effective methods to serve our customers.”
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Cindy Mannes, Arrow’s chief marketing and strategy officer, added, “For over a year, Arrow has been conceptualizing ways to improve our operations to meet the needs and expectations of our customers and employees without compromising the ability of future generations to meet their needs. The STEPS Total Protection System is an approach we can all feel good about.”
In addition to celebrating the launch of STEPS for the upcoming spring season, Arrow managers took the opportunity to build team camaraderie and recognize corporate partners who also attended the meeting.

