“Becoming Quality Pro was important to me, because we strive to offer consumers the best in pest management,” said Michael Cadenhead, CEO of Cadenhead Services, based in Crestview, Fla. “This designation, like the Good Housekeeping Seal of Approval, offers consumers solid proof of the thoroughness and quality of my company’s services.”
Sandwich Isle Termite & Pest Control is a pest management company with nine years in business in Pearl City, Hawaii. “We are proud to be the first company in Hawaii to complete the process and achieve this national certification,” said Sandwich Isle President Michael Botha.
Becoming Quality Pro means that these companies have taken extraordinary steps to ensure that consumers can rely on them. These include everything from running criminal background checks on all employees to using environmentally sound integrated pest management practices.
Quality Pro companies have met qualifications built around four key principles: Business Operations; Consumer Relations; Environmental Stewardship; and Technician Training. These qualifications include employing only highly trained, credentialed employees; offering a clear, easy-to-understand warranty and termite service agreement; maintaining a drug-free workplace; advertising truthfully and ethically; and maintaining an up-to-date insurance policy.
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