As a QualityPro company, Carolina Pest Management takes extraordinary steps to ensure customer satisfaction. From running criminal background checks on all of their employees to using environmentally sound, integrated pest management practices, QualityPro companies are committed to providing consumers with the highest possible services.
“Becoming QualityPro was important to us because we are dedicated to providing the highest quality of service and professionalism to our customers,” said Kristin Dodd-Tarleton, operations manager for Carolina Pest Management. “This designation, like the Good Housekeeping Seal of Approval®, offers consumers solid proof of the thoroughness and quality of our services.”
QualityPro companies have met key qualifications built around four basic principles: Business Operations, Consumer Relations, Environmental Stewardship and Technician Training. These qualifications include employing only highly trained, credentialed employees; offering a clear, easy-to-understand warranty and termite service agreement; maintaining a drug-free workplace; advertising truthfully and ethically; and maintaining an up-to-date insurance policy.
“Carolina Pest Management is one of a few, elite companies in the country to participate in the QualityPro program, a fact that demonstrates their 68-year commitment to provide consumers with quality, professional pest management services,” said Andrew Architect, executive director of QualityPro.