DECATUR, Ala. – On Aug. 18, Cook’s Pest Control held a ribbon-cutting ceremony and open house for its new Cook’s Sales Center, located at the corner of 5th Avenue SE & 13th Street SE. The 4,765 square foot building originally housed the Cook’s Museum of Natural Science from 1980 to 2016. In the last few months, the facility has been totally renovated and modernized to accommodate up to 50 sales specialists who will connect with prospective customers via telephone, Internet, and social media across the company’s entire Southeastern U.S. footprint.
“I’m very thankful for the way our Cook’s team has been able to grow and pivot throughout the different decades,” said Brian Cook, president and CEO of Cook’s Pest Control. “As you know, these days people are wanting to do things in a more efficient manner. It is our goal to better serve these prospective customer using current technology and connectivity here at our new Sales Center. This facility boasts a lot of good features to help our staff members to better operate in a comfortable and collaborative manner. Training, support and teamwork are a big part of it. It’s truly exciting.”
Cook commended the company’s team members who helped to bring the project to fruition. These included Ricky McCollister, director of facilities and construction; Sam Gregory, sales center manager; and Jerry Baker, vice president of sales.
“In early discussions about this concept, we had considered placing a network of call centers throughout our company’s various markets,” said Baker. “Ultimately, we concluded that it should be located here at our headquarters in Decatur. It just seemed like a natural fit when we considered the great support, structure and team members who were already centered here. I have great confidence in the leadership and staff here at the Sales Center. They’ve been doing great work already.”
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