Friendly Pest Solutions Opens Second Office

 

JD Jaramillo, owner of Friendly Pest Solutions, said the opening of the new office represents an important milestone for the minority-owned company that he and wife Lorraine founded in 2016.

 

A 25-year industry veteran, Jaramillo launched Friendly Pest Solutions with Lorraine, the company’s office manager, and his brother Mauricio (Mo) Jaramillo, sales/service, who will be the general manager of the new Tarpon Springs location.

 

“I got to a point where I thought I could do this on my own,” said Jaramillo, who left the industry for two years (to comply with his non-compete agreement). “We spent the first two years in the development stage, putting policies and standard operating procedures together, so we didn’t really get rolling until 2018.”

 

Friendly Pest Solutions had about 50 customers and three employees that first year, but it has grown to service 2,000 customers and employ 15, providing mostly residential (90 percent) services.

 

Jaramillo said his company’s secret to success is simple. “We are focused on being a local, family-owned business that provides excellent customer services. We also pay a lot of attention to online reviews and keeping our reputation high online.”

 

Jaramillo added that his five-year goal is to continue to grow Friendly Pest Solutions organically throughout Central Florida, eventually into Orange County (Orlando and surrounding areas).