HomeServiceChats Announces Physical Expansion, Passes Chats Managed Benchmark

Chat business providing live website chat assistance to residential home service company customers surpasses half a million chats.


KANSAS CITY, Mo. – HomeServiceChats, a leading professional web chat provider for home service businesses, has expanded into an additional 10,000 square feet as it passes a landmark achievement of more than half a million chats served. 

The professional website chat business now occupies a total of 17,500 square feet, necessary to accommodate its growing base of more than 100 industry-trained chat specialists. 

“Our expansion will allow us to continue training and employing the best U.S. based chat specialists in the industry to meet our growing demands,” said Trevor Flannigan, COO for HomeServiceChats. “Home service leads are won and lost online now, and that we have surpassed half a million individual chats managed for our clients is a perfect illustration of the immediate need for online customer engagement.”

Recently announcing its seamless integration with Google and Facebook messaging platforms, the rapidly growing company now offers its 24-hour chat services to more than 1,200 clients across the nation and is continuing to sustain a 15 percent monthly growth. 

“We owe a large part of our success to the genuine experience created by our knowledgeable, patient and professional chat specialists,” Flannigan said. “Having the facilities to onboard and train more employees will result in an increased capacity for lead engagement and even quicker response times for our quickly growing base of clients.” 

For more information, visit http://homeservicechats.com/ or call 816-282-0406.