“Kim installed the fundamentals of customer retention, safety and labor management in Terminix and was a stabilizing presence over the last year,” said Terminix CEO Brett Ponton. “She recently consolidated the operations of our commercial and residential businesses and oversaw improvements during a challenging operating environment in 2020. I would like to thank Kim for her contributions to Terminix and wish her well in her new position.”
Ponton added, “I am excited to engage directly with our sales and marketing teams and experienced field leadership as we continue our efforts to create a world-class sales and service organization. Simplifying the structure will allow us to move faster to implement the key operational capabilities necessary to develop a scalable, consistent business model enabling accelerated growth and profitability. I am confident we have the right team in place to make progress on our goal to become the global leader in professional pest management.”