PCT/NPMA Annual Research Reports
Benchmarking Your Business 2.0
For 10 years, PCT and NPMA have teamed up to survey PMPs about industry trends. This year, we revisit our first study on profit margins, expense ratios and more. How does your firm measure up?
What’s Hot, What’s Not
The past three years were a roller coaster for pest control companies. Major issues, like the pandemic, labor shortages and economic uncertainty forced many to change how they operated. But how exactly did companies adapt and which pre-2020 business strategies no longer seem to work today? PCT and NPMA surveyed the industry to find out.
Wages & Benefits: Money Talks
Money talks, but it’s not the only thing to attract and retain employees, report PMPs in a new wage and benefits survey from PCT and NPMA. Learn how your compensation package stacks up and what peers offer to set them apart in a tight job market.
Gen Next (Managing Different Generations)
Exclusive research from PCT and NPMA explores how PMPs are managing multiple generations in the workplace and transitioning to the next generation of leadership.
Job Satisfaction
Almost 1,400 people took part in the first-ever PCT/NPMA Workplace Survey. Here’s what you said about jobs, bosses and workplace expectations — and why these metrics are so important.
Workplace Diversity
When it comes to having a diverse workforce, how does the pest management industry stack up? And why is this important? PMPs shared all in a first-ever survey conducted for PCT and NPMA.
Employee Recruitment and Retention
PCT and NPMA asked you and your peers about the tools and processes you use to recruit and onboard new employees, the challenges you face recruiting and retaining, your plans for raising (or not raising) wages and a whole lot more. Check out these results along with ideas and insights from expert recruiters and PMPs that might just spur some ideas of your own.
Outlook/Expectations
For many pest management professionals, 2016 was a banner year. PCT and NPMA surveyed industry professionals about what it would take to build on that success in 2017 and beyond.
Wages & Benefits: Show Me The Money
In the first wages and benefits report from PCT and NPMA, we surveyed the industry on compensation plans and benefits, exploring everything from wages to medical insurance to incentive plans.
Benchmarking Your Business (operating ratio)
PCT and NPMA teamed up to survey the industry about a variety of operating ratio benchmarks. We talked to PMPs about everything from vehicle expenses and employee costs to add-on services revenues and material/supply costs. How does your company compare?