CLEVELAND — PCT is proud to announce the 2019 Technicians of the Year: Alonzo Ferguson, Massey Services (residential category); Jake Vollink, Rose Pest Solutions (commercial category); and Robert Woodson, ABC Home & Commercial Services (termite category). The annual awards are sponsored by BASF and recognize three technicians that excel in categories of commercial, residential and termite professional services.
“In addition to understanding the latest products and technology, service technicians must be able to thoroughly describe pest issues they observe; listen to customer concerns and answer their questions; and work in partnership with their customers to develop a smart, effective treatment strategy,” said PCT Internet/Managing Editor Brad Harbison. “This year’s Technicians of the Year all excel at these critical job functions and they serve as great examples to other service professionals in the pest control industry.”
Massey Services’ Alonzo Ferguson, PCT’s Residential Technician of the Year, is loved by customers because he treats them like family. As one of his coworkers noted, “You can always find him providing service to homes with a smile on his face. He is always checking in with his customers, whether it be for service or just to see how they are doing.” Read more.
The 2020 program will launch in April. For more information about the program email bharbison@gie.net.
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