ATLANTA - Rollins announced that Glen Ramsey has been promoted to director, technical services and Ray Quesenberry has been promoted to senior manager, termite and pest warranty claims.
Ramsey has been with Rollins for almost six years, and over this time as a Technical Services Manager and Senior Manager, he has provided value to our team and company by delivering improved efficacy, efficiency, environmental sustainability, and profitability. Under his leadership, a platform for the Rollins Technical Services team was created, to help us thrive through collaboration, continuous improvement, and brand service. Glen will continue to report to me in his new role, with increased responsibilities as he takes over the strategic aspects, as well as the tactical aspects of Rollins Technical Services.
Quesenberry has been promoted to Senior Manager, Termite and Pest Warranty Claims. Ray has been with Rollins brands for 34 years, transitioning from Orkin to Rollins Termite and Pest Warranty Claims 10 years ago. In the previous role, he oversaw many improvements to our claims process as well as facilitating the move to digitize our new claims records. Ray is deservedly seen as an expert in termite treatments by all Rollins Brands. His leadership and expertise in identifying issues with termite treatments and instituting sustainable resolutions has been praised by many, including our Legal department. In his new role, we look forward to utilizing Ray’s training talents to provide a more proactive approach to termite and pest warranty claims.