By achieving certified QualityPro status, Sandwich Isle Termite & Pest Control has taken extraordinary steps to ensure consumer confidence. From running criminal background checks on all employees to using environmentally sound Integrated Pest Management (IPM) practices, QualityPro companies are committed to providing consumers with service at the highest possible standards.
“Becoming a QualityPro Company was important to me, because we strive to offer our customers absolutely the best in pest management,” said Michael Botha, president. “This designation, similar to Good Housekeeping’s Seal of Approval, offers consumers solid proof of the thoroughness and quality of our company’s services. We are proud to be the first company in Hawaii to complete the process and achieve this national certification”.
QualityPro companies must meet qualifications built around four key principles: Business Operations, Consumer Relations, Environmental Stewardship and Technician Training. These qualifications include employing only exceptionally well-trained, credentialed employees; offering clear, easy-to-understand warranties and service agreements; maintaining a drug-free workplace; advertising truthfully and ethically; and maintaining up-to-date insurance coverage.