ServiceTitan Unveils New AI-Powered Solutions

• Ads Optimizer maximizes the ROI of every dollar spent on an advertising campaign by educating Google Ads to focus on potential customers who are actively looking for service providers while avoiding users who aren’t. The feature also predicts which zip codes will have the most demand and automatically prioritize ads for those specific locations.

• Dispatch Pro runs thousands of scenarios to get the right technician to the right job, allowing dispatchers to invest more time delivering a superior customer experience. Dispatch Pro’s algorithm also finds the best technician for every job based on a technicians’ specific set of skills, recent sales performance, proximity to the job and more – all to maximize profit.

• Integrated Financing gives contractors the tools they need to grow their business and protect their margins. The feature allows ServiceTitan’s customers to strategically control plans from multiple preferred financing providers on a single job, improving their customer’s approval rates. It also gives technicians confidence in offering plans that will ultimately win more high-value jobs easily.

• Second Chance Leads automatically detects unbooked phone calls from potential customers within minutes of the call ending, and specifically flags missed calls that the algorithm believes can be saved. The tool is always working in the background, day or night, listening to all calls that didn’t result in a job.