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Attendees of this year’s open house had an opportunity to view the latest products from industry manufacturers and meet with SMCP representatives. SMCP moved to the new facility, which includes a warehouse and office, in the middle of December. They moved in one day and were up and running immediately. “We were only down for four hours,” said Carl Hinderer, chief operating officer, SMCP. “The new facility has about 20 percent more office space. We had been at the other location 40 years.”
The new office is only about six miles from SMCP’s previous location in nearby Cleveland.
For this year’s open house, SMCP had a designated area in its new warehouse where vendors set up tabletop displays. Fifteen supply partners exhibited at the equipment show, something SMCP does at most of its locations (SMCP has twelve sales locations in addition to its Eastlake headquarters). The supplier held a total of eight such equipment shows this year. “It’s our annual kick off to spring for our customers,” Hinderer said.
Hinderer says the customer response to the shows has been good and, despite the recession, Hinderer remains “cautiously optimistic” about this year. “Our customers are indicating that they’re expecting a busy season.”
