ATLANTA – Atlanta-based Arrow Exterminators announced that CEO Emily Thomas Kendrick has been named president of the National Pest Management Association (NPMA) during the organization’s annual PestWorld event, held in October in Orlando, Fla.
The event began with the formal passing of leadership from Faye Golden, NPMA’s 2024–2025 president, to Kendrick, marking a new chapter of leadership within the pest management industry. As she took the podium, Kendrick expressed appreciation for Golden’s service, leadership and friendship.
A third-generation CEO of Arrow Exterminators, Kendrick shared her personal journey within the industry and underscored the essential role pest control professionals play in safeguarding communities across the globe.
“We know the truth. We protect the public health, we protect the public property, and we protect the nation’s food supply,” she said. “We provide peace of mind in a world that quite frankly doesn’t always feel predictable.”
Kendrick also extended gratitude to her Arrow family, board of directors and her parents, sister, husband and family for their support throughout her career.
Arrow team members earn national honors at PestWorld 2025. Arrow Exterminators also recognized that two team members received national honors during the PestWorld conference.
Alyson Gilleland, vice president of Arrow University, received the Women of Excellence Award, recognizing female pest management professionals who demonstrate outstanding leadership and contribute significantly to the development and mentorship of other women in the industry.
Marie Horner, vice president of Government Affairs, was honored with the PCT Crown Leadership Award. Since 1988, this award has recognized professionals who uphold the highest standards of ethics while dedicating their time and expertise to advancing both the pest management industry and their local communities.
