TUCSON, Ariz. – Truly Nolen Pest Control recently announced the promotion of Kaylieha Nielsen to manager of the company’s Customer Care Center in Tucson, Ariz.
Nielsen joined the company in June 2013 and was most recently in the role of Floor Operations Supervisor. Prior to Truly Nolen, she was in the banking industry and has previous experience in the call center industry too.
Some of Nielsen’s new responsibilities will include training new employees and creating programs to help overall efficiency as a call center. “I have seen our office go through many changes over the past 2 ½ years and I look forward to assisting my co-workers with their own personal growth and development,” said Nielsen. “I am excited to continue to set the bar higher and become better than we were yesterday every day.”
“In her 2 ½ years with us, Kaylieha has taken a lot of initiative and over the last eight months, she has been a tremendous catalyst for change,” said Mark Ringlstetter, Truly Nolen Director, Training & Technical Services. “I look forward to her continued success as we grow the Customer Care Center and I am excited she is part of our team.”
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