Truly Nolen Promotes Wallace, Steward

Wallace was promoted to business manager of the company’s Fort Myers, Lehigh Acres, Bonita Springs, and Collier County service offices and Craig Steward was promoted to operations manager of the company’s Orlando, Fla., commercial service office.

Truly Nolen
Anna Wallace (left) and Craig Steward were promoted to management positions at Truly Nolen
Photo: Truly Nolen

TUCSON, Ariz. — Truly Nolen Pest Control announced the promotion of Anna Wallace to business manager of the company’s Fort Myers, Lehigh Acres, Bonita Springs, and Collier County service offices and Craig Steward to operations manager of the company’s Orlando, Fla., commercial service office.

Wallace joined Truly Nolen as a manager-in-training in 2019. She was promoted to Cape Coral manager later that year, and became manager of the company’s Naples service office in 2022.

Prior to joining the company, she owned and operated a lawn and landscape service in Cape Coral for almost five years and led the sales division for many years at a large home hardware company in Dallas. Wallace attended Anoka Ramsey Community College in Minnesota where she studied business administration, and she most recently passed the General Household Pest certificate through the Florida Department of Agriculture.

“I am most excited about learning new things while taking on this new challenge,” Wallace said. “I am also looking forward to having greater influence on improving the internal and external customer’s experience, which has a direct correlation to helping our company surpass its goals. My favorite thing about working for Truly Nolen is our culture and our people, and it permeates throughout the company at every level.”

Steward joined Truly Nolen in June 2025 as a manager-in-training. Prior to joining the company, he worked for Unifirst in multiple positions for 21 years including management.

Some of Steward’s new responsibilities will include helping the service office gain more visibility with the local Orlando and Central Florida commercial community as well as instilling the company’s core values throughout his team.

“I am most excited about bringing my knowledge of route service experience to my team to help our overall efficiency as well as meeting and exceeding our customers’ expectations,” Steward said. “My favorite thing about working for Truly Nolen is learning a new business and broadening my horizons personally while helping my team members reach their goals.”