Truly Nolen to Open ‘Truly University’

Orlando, FLA. – Truly Nolen of America, one of the nation’s largest family-owned pest control companies, is expanding its commitment to staff training and education with the addition of a $3 million, 14,000-square-foot training center in Orlando. The facility located at 2082 33rd Street is slated to officially open on August 10 at 11 a.m., with a ribbon-cutting ceremony that will be attended by industry VIPs and local and regional dignitaries.

In addition to the ceremony for the training center, Truly Nolen will also be introducing its “Eyes and Ears” crime fighting program to the Orlando area. Under this program, Truly Nolen’s pest control technicians are trained to become an extra set of eyes and ears for local police and sheriff’s offices. Truly Nolen is currently working the program in conjunction with Miami-Dade, Broward, and Palm Beach county police and sheriff’s offices.

Nicknamed “Truly U,” the mission of this new facility and its training staff is to ensure that the pest management career program is thorough, effective and aligned with the company’s commitment to service excellence. Each attendee will participate in a comprehensive, hands-on program that addresses pest and termite control techniques, including inspection, treatment and sanitation.

The new facility includes:
• A simulated, full-sized residence, with specific conditions and landscaping that are conducive to pest activity, where trainees can apply the Truly Nolen three-zone concept when inspecting the perimeter, entry areas and interior for unwanted pests.
• Cutaway walls that allow trainees to visualize where pests hide in the recesses of a structure.
• Concrete slabs that will be used during the termite training program, where trainees will learn about the treatment of a variety of slab types.
• A simulated branch office, where the roles of administration, sales and service personnel are re-enacted so that the trainees better understand the role of each branch member.
• Truly U will simulate conditions conducive to commercial pest infestations and address public health issues affecting medical facilities, restaurants and supermarkets. 

“Truly believes that training is an investment in the individual and the organization, rather than an expense to either. Attention to an individual’s self-esteem and self-fulfillment will ascend the company toward excellence,” said Scott Nolen, president of Truly Nolen of America. “We are incredibly proud of this facility, which is a first of its kind in the industry. In this lab environment, our field personnel will have tangible, hands-on experiences that will build the foundation of their pest control knowledge and success. In turn, Truly Nolen will define the industry standard for this profession.”

The new facility will be dedicated to Norm Ehmann, who is the retired president of Univar, the largest pest control products distributor in the U.S. Scott Nolen indicated that Ehmann’s deep commitment to education for the pest control industry was the launch pad for this phenomenal venture.