WDI FX announced the addition of Google Calendar Integration and Google Route Optimization features to create a version 14 update.
This integration allows WDI FX to leverage the millions of dollars in development and infrastructure expense that Google has poured into each of these products. With WDI FX users can now take advantage of this huge investment.
An immediate benefit is that PCOs will now be able to set appointments for any time period instead of SmartPlanner's previous limit (between 7 a.m. and 7:00 a.m.). PCOs and their techs can also view appointments then drag and drop changes from any browser equipped computing device including Android devices. These changes can then be synched back to WDI FX.
Since Google Calendar can be configured to work offline, technicians will never be unable to access their schedules while in remote areas that lack adequate data coverage. They will be able to view all appointment details including the client's name, scope of work, address and phone numbers. As a special bonus, Technician Helpers can view their schedules without the requirement of a WDI FX subscription. This means that everyone on your team will know where they are supposed to be on any given day. A free Google gMail account is all that is needed to view WDI FX appointments in their Google Calendars.
Office users will be able to view or modify any technician's schedule from the new WDI FX Google Calendar view and can even change appointment times and dates in the native Google Calendar. Field users can be authorized to do the same or simply view schedules without the ability to modify.
All Google Calendar functionality is available in WDI FX including individual calendars for each user, custom colors, calendar sharing, day, week or month views, reminders, mapping and more. All existing technician schedules in WDI FX can be seamlessly transferred to Google Calendar with a single Preference setting. A WDI FX subscription is required to work with actual Service Tickets, WDO forms, Bids, and other program functionality but there is no limit on the number of office or field personnel who can concurrently view their appointments.
For many years WDI FX has allowed Google Maps to display routes when appointments were manually created by the user for a given time slot. This WDI FX update takes Google Maps to a whole new level. By taking advantage of the powerful Google Route Optimization API WDI FX now has the ability to calculate the best possible route for an entire day's worth of appointments making it possible to accomplish additional service stops each day. Google Route Optimization calculates the drive time for each appointment based on weather, road and traffic conditions...all on a real time basis. Technicians have the ability to use their office or home as the default starting point for each day's activities. In addition, they can update to a new starting point as the day progresses. Confirmed appointments are flagged before being optimized so they can be reconfirmed with the client if necessary.
FREEMAN JOINS NEW IMAGE SOFTWARE. Cindy Freeman is the newest member of the WDI FX team. Freeman came on board nearly one year ago and has been quietly working behind the scenes in her new role as product manager for New Image Software. As such, she is involved in all aspects of our products including tech support, product development, webmaster and training. Freeman has an extensive background in the corporate IT world which we put to good use when we transitioned to our new Milwaukee data center last summer.
Latest from Pest Control Technology
- TAP Showcases Unique EPA-Registered Insulation Solution
- Atticus' Growing Pest Management Product Portfolio
- Bobby Jenkins Named the 2025 Crown Lifetime Achievement Award Recipient
- Abell Pest Control Marks Five Years of ‘12 Days of Giving’
- Built-by-Owner Home? Look for Surprises
- The Pest Rangers Acquires O.C.E. Pest & Termite Control
- The Professional Pest Management Alliance Expands Investor Network
- Big Blue Bug Solutions’ Holiday Lighting Event Sets New Viewership Record
