Features:

• PCT News: [Anniversay Supplement] McCall Service
• PCT News: J.C. Ehrlich Co.
• PCT News: [Anniversary Supplement] Cook's Pest Control
• PCT News: [Anniversary Supplement] Introduction Letter
• PCT News: [Technician of the Year Awards] In The Trenches
• PCT News: 2003 Termite Technician of the Year: Kevin McDonald
• PCT News: 2003 Residential Technician of the Year: Larry Williams
• PCT News: 2003 Commercial Technician of the Year: Ron Evans
• PCT News: [Product Review]
• PCT News: [Rearview] stories and statistics of interest to pest control operators
• PCT News: [December News] news from around the pest control industry
• PCT News: [Viewpoint] Take Time To Recognize
• PCT News: [Smart Marketing] Marketing Planning: Chapter 8
• Problems & Solutions: [Problems & Solutions] Answers To Your Tough Questions
• Technically Speaking: [Technically Speaking] Getting The Most Out Of Labels
• Vertebrate Pests: [Vertebrate Pests] Rodent Bait Station Updates
• PCT News: [Work Place] It's Holiday Party Time!
• PCT News: [Focus On IPM] Costs Vs. Benefits
• PCT News: [Focus On Events] Pest Control in Big D
• PCT News: [Focus On Events] Kentucky Short Course A Valuable Experience

Departments:

• Spiders: [Focus On Spiders] Hobo Spiders: Are They Everywhere
• News Coverage: [Feature] Time To Shine
• People: [Cover Story] 21st Annual Professional Of The Year: Cindy Mannes
• Pesticide Issues: [Focus on IPM] School IPM In Action