Secret Site Map
Sunday, September 21, 2014

Home News PCT Recognizes Technicians of the Year at Legislative Day

PCT Recognizes Technicians of the Year at Legislative Day

People

PCT, and sponsor BASF Pest Control Solutions, recognized the winners — Gail Wiles (Hulett Environmental Services), John Dawson (Griffin Pest Solutions) and Rick Gaudreault (Orkin) — during a special ceremony on Tuesday.

Brad Harbison | March 5, 2012

WASHINGTON – Pest Control Technology (PCT) magazine, and sponsor BASF Pest Control Solutions, recognized the 2011 Technicians of the Year at NPMA Legislative Day on Tuesday. This year’s winners are:

Residential Technician of the Year — Gail Wiles, Hulett Environmental Services, West Palm Beach, Fla.
Commercial Technician of the Year — John Dawson, Griffin Pest Solutions, Kalamazoo, Mich.
Termite Technician of the Year — Rick Gaudreault, Orkin, Collinsville, Ill.

“The 2011 Technicians of the Year are representative of the many outstanding service professionals in the pest control industry,” said PCT Managing Editor Brad Harbison. “Whether it’s mentoring new service technicians, assisting with training programs or growing their routes through sales efforts, each of this year’s winners truly goes above and beyond their job description.”

Wiles came to Hulett Environmental Services after having served as head safety officer for 13 power plants. Her coworkers and clients regard her as a knowledgeable, friendly and reliable professional. Wiles works hard to connect with the community and earn the trust of her customers, many of whom now consider her a friend. In addition to her work at Hulett, Wiles has been involved helping more than 30 charitable organizations during the past 13 years.

Dawson, a 24-year veteran of Griffin Pest Solutions, has been an early adopter and patient teacher of Integrated Pest Management (IPM). He works hard to find solutions that are environmentally responsible and minimally invasive. As a teacher, he believes in thoroughly explaining to customers what he’s doing and why, what they can expect in terms of results and why IPM solutions are preferable to traditional solutions in many situations. Because Dawson services accounts with very low pest thresholds, mostly in the health care and pharmaceutical segment, this customer education is vital.

Gaudreault has become a leader at Orkin’s Collinsville, Ill. branch office due to his positive attitude and willingness to do the little things to meet and exceed customer expectations. A termite technician for the past seven years, Gaudreault has excelled at a job that requires problem solving and attention to detail. He serves as a model mentor to new service technicians, exhibiting patience and dedication necessary to train others.

PCT received dozens of nominations for from pest control companies throughout the U.S. of various size and make-up. Managers/owners were asked to evaluate service technicians in several areas including: technical skills; communication skills; service to company/community; and their mentoring role within the company. All of the nominations were reviewed by a panel of pest control industry experts who determined the winners.

The 2011 Technicians of the Year will be profiled in the April issue of PCT magazine.

Top news

Patented Portable Heat Injector System Introduced

The new heating system was created with significant input from pest control companies.

Stoy Hedges Establishes Consulting Firm

After 25 years at Terminix, Hedges said it was time for a change in his career.

Agri-Turf Distributing Names Lon Records CEO

Records is a familiar face in the industry with a career that dates back to the early 1970s.

Suspect Arrested in Death of Jill Su

Police have arrested Dayont'e Omar Resiles in connection with the death of Su, wife of renowned UF Entomologist Nan-Yao Su, Local 10 News reported.

Australian Mosquito Found in L.A. County, LA Times Reports

An Australian mosquito capable of transmitting viruses to humans and heartworm to dogs was found in the San Gabriel Valley, the LA Times reported.